Digital Acoustics TalkMaster Software and IP7 Audio Endpoints are very reliable and once configured, typically run untouched for years. Most issues can be avoided by following the Getting Started Guides for the IP7 Hardware and TalkMaster Software.
Review the IP7 Getting Started Guides to setup the IP7 hardware connections.
Review the Getting Started Guide included with the TalkMaster FOCUS Installer to alleviate most software and configuration issues.
How to Troubleshoot
Before contacting Digital Acoustics Technical Support, please run through these basic troubleshooting steps:
Troubleshooting – IP7 LEDs »
Troubleshooting – Installing TalkMaster FOCUS »
Troubleshooting – TalkMaster FOCUS Server »
Troubleshooting – TalkMaster FOCUS Console Logon »
Troubleshooting – IP7 Discovery and Configuration »
Troubleshooting – IP7 Connection Issues »
Troubleshooting – IP7 Firmware Updating »
Troubleshooting – Audio »